Chief Marketing Officer
Jocelyn Wong serves Lowe’s as the chief marketing officer, responsible for overseeing the integrated marketing and communications strategy, including orchestrating a holistic, seamless customer experience across channels to build affinity for the Lowe's brand. She leads customer experience design, digital marketing, customer relationship management, as well as advertising and media for the U.S. home improvement business. Jocelyn has held this position since 2017.
Jocelyn joined Lowe's in 2015 as senior vice president and general merchandising manager for the seasonal business. She has more than 20 years of experience in marketing, merchandising, brand management and product innovation. Prior to joining Lowe's, she served as senior vice president and chief marketing officer at Family Dollar.
Jocelyn earned a bachelor's degree in chemical engineering from Purdue University.